Harbour View Hotel
Submitted by hl on Sun, 2008-03-09 14:39.
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Hi. We just tried to use the VIP card at the chinese restaurant on the 3rd floor this morning. We didn't order sea food dishes, only 'yum cha'/dim sum but they claimed they could only give us 10% discount and not 15% a per advertised. Can you clarify? THanks.
Hello there, Harbour View is
Hello there,
Harbour View is investigating to see what went wrong. More feedback when we find out. Thanks again for reporting:)
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Hello HL, Harbour View would
Hello HL,
Harbour View would like to apologize for not having given you the agreed 15% discount.
If you have kept the invoice and would like to push this further, please PM us the invoice number so the Harbour View can find out which staff was in the wrong.
In any case, the Harbour View will remind all their staff at tomorrow's briefing about the Expat9 15% discount.
Thank you for you understanding and thank you again for your feedback.
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www.expat9.com - Solutions for Expats